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How We Protect Your Account and Payment Data

When you open an account with us, your personal information and payment details are encrypted and stored securely.

Data encrypted on deposit and withdrawalAccount access logged and monitoredPayment history kept private
kudajitu alternatif How We Protect Your Account and Payment Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how we use your data or want to request access to your information, our support team is here to help.

Email Support Send privacy questions to [email protected].
Live Chat Open the chat widget in your account lobby during support hours.
Account Settings Log in to your account and visit Settings > Privacy to review what data…
HOW WE HANDLE YOUR DATA

Data Security and Account Protection

Every deposit and withdrawal at kudajitu alternatif is encrypted with industry-standard SSL security, so your DANA, OVO, GoPay or QRIS transactions are protected from interception.

Encryption

All data sent between your device and our servers is encrypted. Deposits and withdrawals are processed through secure payment gateways.

Device Tracking

We track which devices access your account. If we detect a login from a new location or device, we send you a confirmation email immediately.

Payment Data Separation

Your DANA, OVO, GoPay or QRIS details are stored separately from your lobby activity. Payment processors see only what they need to complete your transaction.

Retention Periods

We keep your account data for as long as you hold an active account. After you close your account, records are archived for 7 years to meet local tax and fraud-prevention requirements.

Cookies and Tracking

We use cookies to remember your login, language preference and lobby settings. You can disable non-essential cookies in your browser; essential ones keep your account secure.

Your Rights

You have the right to request access to all your data, correct inaccuracies, or request deletion where local law permits. Contact support to exercise these rights.

Frequently Asked About Your Data

Questions about privacy and data security come up regularly from our players in Yogyakarta, Denpasar and across Indonesia. Below are the answers we give most often.

Your payment credentials are sent directly to the payment processor and are not stored on our servers. We only keep a record of the transaction amount, date and status to verify your deposit and process withdrawals. Payment data is encrypted end-to-end.

Yes. Log in to your account, go to Settings > Privacy, and select Download My Data. We'll compile your profile information, deposit and withdrawal records, and gaming history into a file within 5 business days.

We keep your data for 7 years after account closure to comply with Indonesia's financial and tax regulations. You can request early deletion where local law permits by contacting [email protected].

No. We do not sell or share your contact details. We may share your data with payment processors and fraud-prevention partners only to process transactions and keep your account secure.

Cookies are small files stored on your device that remember your login and lobby preferences. We use them to keep you logged in and personalize your experience. You can disable non-essential cookies in your browser settings anytime.

Your account will be closed and your access to the lobby will end immediately. Personal data will be archived for 7 years as required by local law, then deleted. You can request anonymization of your gaming history sooner by contacting support.

We send you an email notification whenever your account is accessed from a new device or location. Review these alerts in your email inbox. If you don't recognize a login, change your password immediately and contact support.